Privacy Policy

Last Updated: June 2023

At Chic Furniture Shop (“we”, “us”, or “our”), we value your trust as much as we value exceptional design. This Privacy Policy outlines how we collect, use, protect, and share information gathered through our website trendyabodefurnish.com. By using our services, you consent to the practices described below.

1. Information We Collect

To provide our contemporary furnishings and seamless shopping experience, we collect:

• Personal Information: Name, email, shipping/billing addresses, phone number, and payment details when you make purchases of our accent chairs, dining sets, or custom furniture pieces.
• Transaction Data: Purchase history, product preferences (such as your interest in bar stools or bedroom furniture), and payment method details.
• Technical Information: IP address, browser type, device information, and cookies data to enhance our website functionality.
• Communication Records: Correspondence with our design-savvy customer service team regarding your orders or design inquiries.
• Professional Information: For trade professionals, we may collect business credentials and tax information to provide tailored services.

2. How We Use Your Information

Your information helps us deliver the sophisticated shopping experience our design-conscious clients expect:

• Process orders for our curated collections, from adjustable stools to custom sofas
• Provide personalized design recommendations based on your browsing preferences
• Improve our product offerings and website functionality
• Communicate order confirmations, shipping updates, and design inspiration
• Prevent fraud and ensure transaction security through PCI-DSS compliant systems
• Offer exclusive promotions to our valued international clientele (excluding certain regions)

3. Data Sharing & Disclosure

We maintain the discretion you’d expect from a premium furniture retailer:

• Service Providers: Trusted partners who assist with payment processing (like PayPal), shipping, and IT services—all bound by confidentiality agreements.
• Legal Compliance: When required by law or to protect our rights and your safety.
• Business Transfers: In the event of a merger or acquisition, with appropriate privacy protections.
• Trade Professionals: With your consent, we may showcase your design projects featuring our products.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your data with the same care we apply to crafting our furniture:

• Industry-standard SSL encryption for all transactions
• Tokenization technology for sensitive payment data
• Secure servers with limited access
• Regular security audits to maintain PCI-DSS compliance
• Data retention only as long as necessary for business or legal requirements

5. Your Rights & Choices

As a valued customer, you have control over your information:

• Access, update, or delete your account information
• Opt-out of marketing communications (while retaining transactional emails)
• Request details about data we hold about you
• Withdraw consent where applicable
• Lodge complaints with relevant data protection authorities

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Necessary for secure checkout and account functionality
• Performance Cookies: Help us improve site performance and understand how clients navigate our collections
• Marketing Cookies: Show relevant products (like the dining chairs you viewed) across platforms

You can manage cookie preferences through your browser settings, though this may affect certain features.

7. International Data Transfers

As we serve a global clientele (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our contemporary furnishings are designed for adult clients. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy to reflect evolving design trends or legal requirements. Significant changes will be communicated through our website or email.